Privacy Policy for ACBUY QUEST

ACBUY QUEST (referred to as “we”, “us”, or “our”), operating the website https://acbuy.quest/, is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your personal data when you use our services as a reverse purchasing agent.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This may include:

1.1 Personal Identification Information

Information you voluntarily provide when you register, place an order, subscribe to our newsletter, or contact us:

• Name
• Email address
• Phone number
• Mailing address (for shipping and billing)
• Payment information (though processed securely by third-party processors, we do not store full credit card details)

1.2 Business Information

Information related to your sourcing needs and business operations:

• Product specifications and requirements
• Supplier names or details (if you provide them)
• Order history and transaction details

1.3 Usage and Technical Data

Information automatically collected when you access and use our website:

• IP address
• Browser type and version
• Operating system
• Pages visited, time spent on those pages, and the dates/times of your visits
• Referring website address
• Data collected via Cookies (see Section 4)

2. How We Use Your Information

We use the collected information for various purposes, primarily to fulfill our function as a reverse purchasing agent and to enhance your experience:

• To provide and maintain our services, including sourcing, supplier communication, and quality control.
• To process your orders, including managing secure payments and arranging international logistics and shipping.
• To communicate with you regarding your orders, service updates, or inquiries.
• To personalize your experience and present content and offerings tailored to your interests.
• To improve our website, services, and product offerings based on usage trends and feedback.
• For internal operational purposes such as data analysis, testing, research, and statistical purposes.
• To comply with legal obligations and enforce our terms and conditions.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your Personal Identification Information to outside parties without your consent, except in the following limited circumstances:

• Service Providers: We share necessary information with trusted third-party service providers who assist us in operating our website, conducting our business (e.g., payment processors, shipping carriers, customs brokers), or serving you, provided those parties agree to keep this information confidential.
• Business Partners: Information specific to your sourcing requirements may be shared with potential Chinese suppliers to fulfill your product requests. We minimize the personal data shared to only what is necessary for the transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses “cookies” to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, track usage patterns, and improve website functionality. You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

5. Data Security

The security of your data is paramount to us. We implement a variety of security measures, including physical, electronic, and managerial procedures, to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Links to Other Sites

Our Service may contain links to other sites that are not operated by us, particularly links to supplier or product pages. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children’s Privacy

Our Service is not directed to anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.